WAVV Requirement Form

 

Date: 3/15/2006                                            Requirement #:  WAVV200613

Product Name:           All       Product Release# (or state “current”): Current

Vendor Name:           Computer Associates

 

Title: (Paraphrase problem in a single statement)Documentation updates not in page format in Product Update Packets

Detailed Problem Description: (Description of what you want changed - 400 character entry limit)

 

CA manuals are in PDF format or IBM Soft Copy Reader format.  The Product Information Packets (PIP) are either printed or in PDF format.  The documentation updates in the PIP are not in any format that can be printed out and then inserted/replace manual pages in the printed version of the manuals.  Trying to cut and paste manual page updates is messy, frustrating and a waste of time.

                                                                                            

Priority: (Select one: Urgent - High - Medium - Low) medium

Requested Completion Date: (When? Examples: 3 months, 1 year, Next Release) Next Release

Requirement Type: (Select one: Acceptability - Compatibility/Migration - Ease of Use - Feature/Function - Performance - Reliability/Availability/Serviceability - Packaging - Interoperability)

Reliability/Availability/Servicability

Business Justification: (Why? Non-technical business case description. Do not reword Detailed Problem Description from above. What are the benefits to be gained by your company, and the vendor and others?  Quantify: run time, dollars, manpower, etc.   Why should the vendor do this for the customer?)

 

Manuals in PDF or IBM Soft Copy Reader format are inaccurate if updates are in the PIP because they can not be updated.  Printed versions of the manual are also inaccurate because the mechanism for updating them no longer exists (as it had in the past).  Trying to correlate changes between the PIP and the Getting Started/Installation manuals is time consuming and is error prone.  

Solution: (Optional)(Desired/undesired elements Note: Making a suggestion may limit a vendors ability to deliver a solution)

 

Format any documentation updates in the PIP to be in page replacement format so that the printed versions of manuals may be updated.

Impact: (Optional) (How will your company’s business be affected if a solution is not delivered?)

 

     

 

Company Name:            Systems & Communications Sciences, Inc. contracted to the State of New Hampshire

                                                                       

Author Name:            Gary Shiminsky            Author Title: Senior systems programmer

Author Address:             27 Hazen Dr, Concord, NH 03301

Author E-mail:            Gary.Shiminsky@sacsi.com

Telephone:                 (603) 271-1509